FAQ

PURE vs ALLURE vs FANTASY

RHB PURE Collection is completely natural and unadulterated virgin hair. This hair has been cut directly from the donor, sanitised, washed and weft. The style and colour of the hair is the exactly same as the donor hair therefore, curl patterns may vary slightly. This collection includes hair from Cambodia, India and Vietnam. This is virgin hair in its purest form.

RHB ALLURE collection is virgin hair that has been steam pressed in order to achieve a variety of curl patterns while maintaining the quality of the hair. Unlike many suppliers in the market who use chemicals to alter the style of their hair, our steam process is completely chemical-free and only water and steam is used. This process ensures that all bundles will have the same curl pattern. This collection includes hair from Southeast Asia. This hair can be coloured, bleached, flat ironed and curled just like our pure hair.

RHB FANTASY human hair collection is 100% human hair specifically designed to achieve the look and versatility of Virgin Remy Hair for half the price. This hair can be coloured, bleached, flat ironed and curled just like our virgin remy hair. This hair can be reused for 4-5 installations.

How many OZ comes in a bundle?

All our bundles are approximately 3.5oz (100g +/- 5g) per bundle. Please note the longer the hair, the shorter the weft.

How much hair will I need?

Normally 2 bundles are recommended for hair 8″ to 16″; 3 bundles for lengths 16″ to 22″; 4 bundles for hair longer than 22″. Please note the recommended number would be to achieve a natural fullness; if you require extra fullness it would be best to use an additional bundle.

What colour does the hair come in?

Virgin hair only comes in natural colour of the donor’s hair which is usually a natural black, dark brown or light brown colour. We try our best to ensure that all bundles in a single order are the same shade; however this might not always be possible.

Can this hair be coloured?

Yes, this hair can be bleached or dyed to any desired colour.

Can the hair be straighten or curled?

Yes, all of our hair is 100% virgin human hair so you can straighten & curl the hair as desired.

About the length 

Please measure the hair by stretching it to a straight condition instead of measuring the hair directly. Meanwhile, since the length is measured by hand, it’s unavoidable that there will be small inaccuracy (0.1-0.3 inches is acceptable). Please note hair with tight curls may appear 2-3 inches shorter than the stretched length.

How long does this hair last? 



With proper care and maintenance this hair can last a minimum of 2-3years.

What type of hair care products should I use?

Please see “Virgin Hair Care Guide” section for further information.

What is the return and exchange policy?

Please see “Terms and Conditions” for further information.

Do you accept orders placed outside of the Caribbean?

Yes, we ship to all countries. The price of international shipping is $35.00USD. Shipping to all Caribbean Islands is $25.00USD.

How long does shipping take?

All orders are processed within 12-24 hours.

To Caribbean countries, it takes approximately 1-2 business days for you to receive your shipment.

For the rest of the world, it takes 2-7 business days depending on the destination.

 

If you have any questions, comments or concerns please email admin@rhbhair.com